Transforming Learning: Stories from Andersen Windows December 16, 202112:00-1:00 PM – Virtual Event In 2018 Andersen started rethinking customer learning as a core driver of customer engagement and loyalty, with an eye specifically on digital platforms and online learning. Andersen will share how they are moving from a decentralized customer training approach to a more integrated, intentional, and blended one that meets customers where they are, while delivering skills and knowledge critical to their businesses. Hear where Andersen started, the obstacles faced and how they’ve navigated them, and how each success (and a little lucky timing) along the way has propelled them to where they are now. This program is FREE for all ATD-GTC members. Members may bring one complimentary, registered guest. About the Speaker: Katie Sorensen is a Manager Talent Development for Andersen Corporation. She’s served in learning and development roles for the Animal Humane Society, Goodwill-Easter Seals of MN. She has a Masters in Leadership from the University of St. Thomas and holds a certificate in Organizational Development from the University of Minnesota with a concentration in change management and coaching.
In 2018 Andersen started rethinking customer learning as a core driver of customer engagement and loyalty, with an eye specifically on digital platforms and online learning. Andersen will share how they are moving from a decentralized customer training approach to a more integrated, intentional, and blended one that meets customers where they are, while delivering skills and knowledge critical to their businesses. Hear where Andersen started, the obstacles faced and how they’ve navigated them, and how each success (and a little lucky timing) along the way has propelled them to where they are now.
This program is FREE for all ATD-GTC members. Members may bring one complimentary, registered guest.
3208 W Lake Street STE 25
Minneapolis, MN 55416
