The Performance Improvement SIG discusses approaches to analyzing and closing gaps in human performance. This group explores ways to identify and address a variety of factors that influence performance, such as employee knowledge and skills, work process design, the availability of information and resources, managerial support, and motivational factors.
Contacts/Chairs:
Laura Yoshitani, - lyoshitani@comcast.net - 612-655-3266
Dates/Time:
Next meeting: Tuesday, October 27 from 5:30 – 7:00 p.m.
Topic:
Why Training Doesn’t Guarantee Job Performance. Our discussion will include insights from the book, Training Ain’t Performance by Harold Stolovitch & Erica Keeps.
Location:
Augsburg Park Library
7100 Nicollet Avenue Richfield
Cost:
Free to all participants. RSVPs appreciated.